Checkin-in. Check-out & Keys

• Where can I collect my keys?
• What time is check-out?
• What time is check-in?
• What if I arrive early at the hotel, can I check-in?
• What ID do you accept?
• Late Check Out
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In-Suite Features & Comfort

• What amenities are included in my suite?
• Is there a mini bar?
• Can I get a baby cot?
• Can I book a roll away bed or sofa bed?
• Can I get ice at the hotel?
• Can I book a hair straightener for my stay?

WiFi, Housekeeping & Services

• What if I set off the smoke alarm?
• What if I damage the suite?
• Do I receive free internet with my reservation?
• Can I arrange a delivery before I arrive?
• Housekeeping on the Extended Stay Rate
• Housekeeping

Entertainment, Dining & Room Service

• Is there room service?
• Do you have an onsite restaurant?
• Do you have pay TV?
• Do you have Foxtel?
• Breakfast